Room Wish Decor

Refund Policy

Refund Policy — Room Wish Decor

Last updated: 14/11/2025

We want you to be happy with your purchase.
Please read our refund policy carefully.

1. Returns

We accept returns within 30 days of delivery if:

  • The item is unused
  • In original condition
  • In original packaging

The customer is responsible for return shipping costs unless the item arrived damaged or defective.

2. Damaged or Incorrect Items

If your item arrives damaged or incorrect:

Email us within 48 hours with:

  • Order number
  • Photos of the item

We will send a replacement or issue a full refund.

3. Non-returnable items

We cannot accept returns on:

  • Clearance items
  • Gift cards
  • Custom-made items (if applicable)

4. Refund Processing

Refunds are issued to the original payment method within 3–7 business days after approval.

5. Contact

For any issues, email us at: support@roomwishdecor.co.uk